Thomas Built Buses is not only a 100-year-old company but also part of a robust network of brands within Daimler Trucks North America (DTNA). Many corporations that are part of a larger network get lost in bureaucracy, overlook the small details, become impersonal to customers and employees and ignore what’s most important. Is being part of something larger really a great thing?
Absolutely! Thomas Built’s place in the DTNA network means greater innovation, better service, access to more robust services and an even greater ability to work one-on-one with customers.
As part of the DTNA family, Thomas Built Buses leverages internal resources, talent, expertise and technologies to bring you the latest innovations in the industry. It’s through partnerships with industry-leading brands like Freightliner, Detroit, Western Star, Freightliner Custom Chassis and even Mercedes-Benz, that Thomas Built can develop innovations, safety features and designs that are groundbreaking in the pupil transportation industry, as well as the transportation industry as a whole.
Some innovations you can see such as BusWise™ Technologies, Saf-T-Anchor Removable Seat Mounting System (S.T.A.R.S.) , and the much anticipated Detroit™ DD5™ engine. While other proprietary developments – revolutionary adhesives, self-piercing rivets and double-bolted mounted body clips – are a little more inconspicuous, all ensure a quality, structurally sound and extremely safe bus from the day you purchase the bus until the day that it runs its last route.
Personalized Service and Support
Hundreds of dealers and service locations across the country expand the Thomas Built network to deliver top-notch service, support, access to parts and one-on-one expertise and training to bring the Thomas Built experience to your doorstep. The Thomas Built network is broad, yet the service and support that you receive is personal, dedicated and unique to your district.
But you don’t have to just rely on your local dealer. Representatives from Thomas Built make frequent visits to districts, and customers are regularly invited to the Thomas Built plant to see the manufacturing process in action.
Access to Distinctive Services
Customers of Thomas Built also have access to extraordinary services such as personalized financing options through Daimler Truck Financial and robust all-makes parts selection through Alliance Truck Parts. These services make owning a Thomas Built Bus that much easier.
And that’s just the beginning. There is so much that makes Thomas Built the premier school bus manufacturer, and our network is only part of the story.
Watch this video so see what we mean:
A well-maintained bus is key to lowering your total cost of ownership. And a well-trained technician who is up-to-date on all of the latest innovations in the industry is crucial in keeping maintenance at the right level.
As the school year winds down, consider enrolling your technicians in an extra credit opportunity, the Thomas Built Institute. It’s not too late to take advantage of the 2017 Thomas Built Institute West, which will take place July 11-13 in Reno, NV in conjunction with this year’s STN Expo.
In this seminar, technicians will get hands-on training and up to 28 credit hours in less than a week on subjects such as product updates, EPA emissions technologies, electrical systems, web tools and more. Class sizes are limited and fill up quickly, so early enrollment is encouraged. Register today at /events/thomas-bus-institute/