The team at BusWest underwent rigorous training and dealership improvements in order to increase service efficiencies, therefore further reducing the vehicle lifecycle costs for their customers.
“We are proud of the BusWest team and welcome them to the Platinum Support family,” said Paul Start, market growth development manager, Thomas Built Buses. “The culture of excellence created at the BusWest dealership through this certification is second to none. This certification will ensure that their customers receive best-in-class service and repairs.”
Platinum Support, a collaborative effort among Thomas Built Buses, Daimler Trucks North America and its dealer network, focuses on improving the customer experience. Platinum Support dealers and their highly trained staff provide rapid diagnosis, responsive turnaround and quality, consistent communication, robust parts availability and superb customer service.
About Thomas Built Buses
Founded in 1916, Thomas Built Buses is a leading manufacturer of school buses in North America. Since the first Thomas Built bus rolled off the assembly line, the company has been committed to delivering the smartest and most innovative buses in North America. Learn more at www.thomasbus.com or at http://www.facebook.com/thomasbuiltbuses.
Thomas Built Buses, Inc., headquartered in High Point, N.C., is a subsidiary of Daimler Trucks North America LLC, the largest heavy-duty truck manufacturer in North America and a leading manufacturer of class 4-8 vehicles. Daimler Trucks North America produces and markets commercial vehicles under the Freightliner, Western Star and Thomas Built Buses nameplates. Daimler Trucks North America is a Daimler company.